SAMA TECHLY / KNOWLEDGE

What matters

01

Plans

Define features, limits and plan-change rules. Customers should be able to understand the rules.

02

States

Handle trial, renewal, payment failure and cancellation. Access depends on a verified provider state.

03

Reliability

Verify events and avoid duplicate processing. Document refunds and cases requiring intervention.

Check in your context

Prepare the next step

  • The primary user and their task
  • The essential first-version journey
  • Data, integrations and required roles
  • Acceptance criteria and operational ownership

A prioritised backlog, demonstrations and acceptance criteria. Documentation and access handover are included in the delivery scope.

Useful references

Stripe — Subscription lifecycle ↗